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1301 ROSE DR
PLACENTIA, CA 92870
714-993-2000
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Skip Navigation LinksPlacentia Linda Hospital > English > Our Services > Patient & Visitor Information > Admitting
Admitting 
 
 
 
 

ADMITTING PROCEDURES
Admitting is located at the main entrance of the hospital. We accept admissions 24 hours a day, 7 days a week. For routine hospitalization, Admitting can be reached at (714) 524-4872 and office hours are 5:00 a.m. to 8:00 p.m., Monday through Friday. For emergency admissions, the nursing supervisor is available 24 hours a day to accept direct admission documents. If you are scheduled for a procedure or surgery in advance, you will receive a call at home a few days prior to your expected arrival at Placentia-Linda. Your personal and insurance information will be gathered in order to expedite the admissions process once you arrive at the hospital.

PRE-ADMISSIONS PROCESS
You may also pre-register for admissions by clicking "Pre-Registration" on our Home Page. This can be helpful for your appointments for scheduled surgery, as well as procedures such as mammograms, X-Rays, GI Lab and Cardiology. Pre-register up to one month in advance and as little as the day before your procedure. All you need is basic personal and insurance information to complete the on-line form. Click here to go to Pre-Registration.

CONSENT FORMS
You may be asked to sign consent forms for certain types of treatment, tests and/or procedures. The risks, benefits and alternatives available to you for the services you will receive will be explained. If you do not understand the procedure or test you are asked to consent to, please tell your nurse and we will walk you through the process and/or contact your physician directly.


SCHEDULING AND PRE-REGISTRATION
The Pre-Registration process is designed to obtain information that you would typically provide when you arrive at the Hospital. Completing the pre-registration process means that when you arrive, you will be sent directly to a representative who will gather any necessary documents you are asked to bring and send you on your way to get the care you came to the Hospital for. You can complete this process over the phone from the comfort of your own home or while you have a break in your day. You may also Pre-Register from our web site or make an appointment to pre-register in person.


During the Pre-Registration process, you will be asked general information such as:

  • Patient name
  • Date of birth
  • Patient phone number (e.g. home, cell, work)
  • Gender
  • Social Security number
  • Home address

You will also be asked about your financial information such as:

  • Insurance plan
  • Insured (primary policy holder)
  • Secondary payor
  • Insurance policy and group number
  • Employer of insured

Most insurance plans require you to obtain a referral from your primary care physician and/or an authorization or pre-certification which provides the proof that the services you will be receiving at the hospital are approved. If this type of approval applies to you then you will be asked for one or more of the following:

  • Pre-certification / authorization #
  • PCP name
  • PCP phone number
  • PCP referral
  • Referral expiration date

If you are not covered by an insurance plan, you or a family member should contact one of our financial counselors prior to your visit to determine alternative sources of funding and/or payment options.

INSURANCE INFORMATION
Pre-verification of your benefits should take place prior to your admission and outpatient services. For patients arriving in the Emergency Department, verification of benefits will occur prior to discharge when at all possible.

Insurance co-payments and deductibles will be collected at the time of service. HMO patients and patients participating in a managed care program must present with written authorization or a referral from your HMO or primary care physician at the time of service.

Please note that many insurance companies require pre-certification prior to services being rendered. It is important to familiarize yourself with your particular benefit requirements to insure maximum reimbursement from your carrier.

ADVANCE DIRECTIVES

This information explains your rights to make health care decisions and how you can plan what should be done when you can’t speak for yourself.

A federal law requires us to give you this information. We hope this information will help increase your control over your medical treatment.

All of us at Placentia-Linda Hospital want our patients to understand their rights to make medical treatment decisions. Placentia-Linda Hospital complies with California laws and court decisions on advance directives. We don no condition the provision of care or otherwise discriminate against anyone based on whether or not you have signed an advance directive.

We have formal policies so that your wishes about treatment will be followed.

If you have signed an advance directive, it is your responsibility to provide a copy of it to this hospital so that it can be kept with your medical record.

If you have any questions about advance directives, please feel free to request a copy of an informational brochure entitled “Advance Directives – Legal Documents to Assure Future Health Care Choices.” You can obtain this packet from Placentia-Linda Hospital by calling (714) 524-4267.

Additional resources include:
California Health Decisions
505 S. Main St. Ste. 400
Orange, CA 92668
(714) 647-4920

Who decides about my medical treatment?
Your doctors will give you information and advice about treatment. You have the right to choose. You can say “Yes” to treatments you want. You can say “No” to any treatment you don’t want – even if the treatment might keep you alive longer.

How do I know what I want?
Your doctor must tell you about your medical condition and about what different treatments can do for you. Many treatments have “side effects.” You doctor must offer you information about serious problems that medical treatment is likely to cause you.

Often, more than one treatment might help you – and people have different ideas about which is best. Your doctor can tell you which treatments are available to you, but your doctor can’t choose for you. That choice depends on what is important to you.

What if I’m too sick to decide?
If you can’t make treatment decisions, your doctor will ask your closes available relative or friend to help decide what is best for you. Most of the time, that works. But, sometimes everyone doesn’t agree about what to do. That’s why it’s helpful if you say in advance what you want to happen if you can’t speak for yourself. There are several kinds of “advance directives” that you can use to say what you want and who you want to speak for you.

One kind of advance directive under California laws lets you name someone to make health care decisions when you can’t.

This form is called a DURABLE POWER OF ATTORNEY FOR HEALTH CARE.
Who can fill out this form?
You can if you are 18 years or older and of sound mind. You do not need a lawyer to fill it out.

Who can I name to make medical treatment decisions when I’m unable to do so?
You can choose an adult relative or friend you trust as your “agent” to speak for you when you’re too sick to make your own decisions.

How does this person know what I would want?
After you choose someone, talk to that person about what you want. You can also write down in the DURABLE POWER OF ATTORNEY FOR HEALTH CARE when you would or wouldn’t want medical treatment. Talk to your doctor about what you want and give your doctor a copy of the form. Give another copy to the person named as your agent. And take a copy with you when you go into a hospital or other treatment facility.

Sometimes treatment decisions are hard to make and it truly helps your family and your doctors if they know what you want. The DURABLE POWER OF ATTORNEY FOR HEALTH CARE also gives them legal protection when they follow your wishes.

What if I don’t have anybody to make decisions for me?
You can use another kind of advance directive to write down your wishes about treatment. This is often called a “living will” because it takes effect while you are still alive but have become unable to speak for yourself. The California Natural Death Act lets you sign a living will called a DECLARATION. Anyone 18 years or older and of sound mind can sign one.

When you sign a DECLARATION it tells your doctors that you don’t want any treatment that would only prolong your dying. All life-sustaining treatment would be stopped if you were terminally ill and your death was expected soon, or if you were permanently unconscious. You will still receive treatment to keep you comfortable, however.

The doctors must follow your wishes about limiting treatment or turn your care over to another doctor who will. You doctors are also legally protected when they follow your wishes.

Are there other living wills I can use?
Instead of using the DECLARATION in the Natural Death Act, you can use any of the available living will forms. You can use a DURABLE POWER OF ATTORNEY FOR HEALTH CARE form without naming an agent. Or you can just write down on a piece of paper. Your doctors and family can use what you write in deciding about your treatment. But living wills that don’t meet the requirements of the Natural Death Act don’t give as much legal protection for your doctors if a disagreement arises about following your wishes.

What if I change my mind?
You can change or revoke any of these documents at any time as long as you can communicate your wishes.

Do I have to fill out one of these forms?
No, you don’t have to fill out any of these forms if you don’t want to. You can just talk with your doctors and ask them to write down what you’ve said in your medical chart. And you can talk with your family. But, people will be more clear about your treatment wishes if you write them down. And your wishes are more likely to be followed if you write them down.

Will I still be treated if I don’t fill out these forms?
Absolutely. You will still get medical treatment. We just want you to know that, if you become too sick to make decisions, someone else will have to make them for you. Remember that:

A DURABLE POWER OF ATTORNEY FOR HEALTH CARE lets you name someone to make treatment decisions for you. That person can make most medical decisions – not just those about life-sustaining treatment – when you can’t speak for yourself. Besides naming an agent, you can also use the form to say when you would and wouldn’t want particular kinds of treatment.

If you don’t have someone you want to name to make decisions when you can’t, you can sign a NATURAL DEATH ACT DECLARATION. This DECLARATION says that you do not want life prolonging treatment if you are terminally ill or permanently unconscious.

How can I get more information about advance directives?
Ask you doctor, nurse or social worker to get more information for you. Placentia-Linda Hospital can provide you with the documentation to do an advance directive.


*The California Consortium on Patient Self-Determination prepared the preceding text, which has been adopted by the California Department of Health Services to implement Public Law 101-508.

 
 
 
 
 
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