Nicole Gregory entered her hospital room with the anticipation of her scheduled surgery to follow.  Instead of feeling anxious, she quickly noticed the attractive wood floor, beautiful fabric and flat screen TV.  Had she slipped away for a short retreat or was she in a hospital?  This is exactly the impression we want all our patients to feel when they come to our facility. 

Providing an environment that will relax the patient, provide service excellence and offer quality clinical care is what we do at Placentia-Linda Hospital.  Our pride in service comes from facts and quotes taken from patient surveys.  Each month, an outside research firm conducts random, confidential phone surveys of the patients who have received care.

What sets Placentia-Linda Hospital apart from the rest is our relaxed environment and culture of caring – we are trained medical professionals but always treat our patients like family members.  Placentia-Linda’s employees, physicians and volunteers are deeply committed to the comfort and satisfaction of all patients and their loved ones.  Your satisfaction is our goal.

The Service Team at Placentia-Linda Hospital is continually striving to perfect our customer service excellence.  You may receive a call from Field Research Corporation, an independent third party that collects patient satisfaction data for us.  We value your feedback and are committed to providing excellent care.  If we fail to meet your needs at any time, please contact our offices at 714-993-2000 and allow us the opportunity to correct the situation.